Privacy Policy – Tara Holmes Therapy

Last updated: 31 October 2026

1. About this policy

I operate Tara Holmes Therapy, an independent psychotherapy practice based in England. I am registered with the UK Council for Psychotherapy (UKCP).

This policy explains how I collect, use and protect personal information when you visit my website or contact me through the online contact form.

I am the data controller responsible for personal information collected through this website.

2. Information I collect

When you contact me through this website, I may collect:

• Your name.

• Your email address.

• Your telephone number.

• Any information you choose to include in your message.

Please do not include detailed personal, medical or other sensitive information in your initial enquiry.

I may also collect limited technical information necessary for the secure operation of my website.

3. How I use your information

I use information submitted through the contact form to:

• Respond to your enquiry.

• Provide information about my psychotherapy services.

• Arrange an initial conversation or appointment, if requested.

• Communicate with you about your enquiry.

I do not operate a mailing list or use your contact details for unsolicited marketing.

4. Lawful basis for processing

I process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I process information submitted through the contact form on the basis of legitimate interests or, where appropriate, to take steps at your request before entering into a service agreement.

If you voluntarily provide information about your health or other sensitive matters, additional protections under the UK GDPR apply.

Any personal information I collect in the course of psychotherapy is handled separately and in accordance with my client privacy and confidentiality arrangements.

5. Sharing your information

I do not sell or share your information with third parties for marketing purposes.

My website is hosted by Squarespace, which provides the technical infrastructure and may process personal information on my behalf.

Squarespace's handling of personal information is governed by its own privacy and data processing arrangements.

I may also disclose information where required by law.

6. Data storage and retention

Information submitted through my website is stored using the website's hosting and contact form facilities.

I retain enquiry information only for as long as reasonably necessary to deal with your enquiry and any subsequent communication.

If you become a client, I retain information relating to your therapeutic work under separate client record-keeping arrangements.

7. Your data protection rights

Under UK data protection legislation, you have rights which may include:

• Accessing the personal information I hold about you.

• Requesting correction of inaccurate information.

• Requesting deletion of information where appropriate.

• Requesting restriction of processing.

• Objecting to certain types of processing.

• Making a complaint to the Information Commissioner's Office (ICO).

To exercise your rights, please contact me using the contact details provided on this website.

You also have the right to complain to the ICO:

https://ico.org.uk/

8. Website security

I take reasonable technical and organisational measures to protect information submitted through my website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Changes to this policy

I may update this policy from time to time to reflect changes in my practice or relevant legal requirements.